Click and Collect Terms and Conditions

*Terms and conditions applicable to Click and Collect. Please refer also to the terms and conditions Distance Selling - Clause 24 on the Sales Contract and Sales Invoice.

If this Agreement has been completed away from our business premises and/or without any face to face contact between us and you; or anyone acting on your or our respective behalf, you may give notice to cancel this Agreement within 14 days without giving any reason. This cancellation period will expire 14 days after the day on which you or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods. To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement (e.g. a letter sent by post or email) to our address. You may use the cancellation form if you wish. To meet the cancellation deadline, you must send your communication confirming your exercise of the right to cancel before the cancellation period has expired.

You must keep the Vehicle in a reasonable condition and return the Vehicle or make it available for collection and pay the company’s reasonable costs of collection.

You will be responsible for any loss or damage from when they are delivered to you until when they are returned to us. You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.

Where the Vehicle odometer records more than 20 miles travelled from the odometer reading at collection (as shown on the Invoice) the sum of £1 per mile over 20 miles, and the reasonable costs of any rectification works for damage caused to the Vehicle whilst in the Customers possession.


1.1 The Collection of the Vehicle shall be deemed to have been completed when the Company supplies to the Customer the Vehicle and the Vehicle invoice;

1.2 Collection from the address of the supplying Dealership as the case may be, shall be made at a time and date agreed between the Company and the Customer within Dealership opening hours and will be specified.

1.3 If the Company fails to make the Vehicle available for collection, for any reason other than any cause beyond the Company’s reasonable control or the Customer’s fault, the Company shall not be liable to the Customer, beyond reimbursement of the Purchase Price paid by the Customer as set out on the Vehicle invoice.

1.4 If the Customer fails to collect the Vehicle other than by reason of any cause beyond the Customer’s reasonable control or by reason of the Company’s fault then, without prejudice to any other right or remedy available to the Company, the Company may:

1.4.1 store the Vehicle until actual collection and charge the Customer for the reasonable costs (including insurance) of storage; or

1.4.2 terminate the contract